Refund Policy

1. The Free Trial

Both plans — $17.99 per month and $129.99 per year — begin with a 7-day free trial. No payment is taken during the trial.

If you cancel before the trial ends, you are charged nothing at all. If you do not cancel, the plan you selected begins automatically at the end of the seventh day and renews until you cancel it.

2. Cancelling

You can cancel at any time. Cancelling ends future billing and takes effect at the end of the billing period you have already paid for — you keep full access until then, and nothing is cut off early.

Cancel in the same place you subscribed. See Pricing for the exact steps for each.

Deleting your account does not cancel your subscription. They are separate actions and both must be done. See Delete My Data.

3. Refunds

Refund requests must be made within 14 days of the transaction date. After 14 days, transactions are non-refundable.

Where you request the refund depends on where you subscribed:

If a refund is issued, access to the subscription ends.

4. Your Statutory Rights

Where local consumer protection law grants you additional or non-waivable rights, those rights apply and the highest level of protection always applies. Nothing in this policy limits your mandatory consumer rights, including your rights in relation to a product that is faulty, not as described, or not fit for purpose.

5. Contacting Us

For questions about a charge, email founder@sofready.ai. Include the email address on your account, where you subscribed, and the date and amount of the charge.

For refunds on purchases made at sofready.fit, contact Paddle directly at paddle.net.

6. Changes to This Policy

We may update this policy. The version published at the time of your purchase is the one that governs that purchase. Material changes will be reflected in the "last updated" date at the top of this page.

This policy forms part of our Terms of Service. Where the two differ, the Terms of Service govern. For purchases made at sofready.fit, Paddle's Buyer Terms also apply.